Shipping & Delivery Policy

At Hairbysheraco we strive to ensure that every order is packaged securely and shipped in a timely manner, please review our shipping policies before placing your order. 

🚫 Shipping & Processing

Cambodian Hair Orders are processed and shipped within 3–7 business days (excluding weekends and holidays). Burmese Hair is processed and shipped within 5-10 business days. The process begins the next business day after your order is placed. Once your order ships, you will receive a confirmation email with tracking information. Please note that processing time may vary during peak seasons or for custom orders.

 

We take great care in preparing each package to ensure your extensions arrive in perfect condition. If you have any questions about your order status, feel free to reach out!

🚫 Returns & Exchanges

Due to the nature of our products and for hygiene reasons, we do not offer returns.

Exchanges are handled on a case-by-case basis and must be approved in advance. If you believe you’ve received the wrong item or there is an issue with your order, please contact us at nisherawilliams@yahoo.com within 48 hours of receiving your package.

We are committed to making sure you’re satisfied with your purchase and will do our best to resolve any concerns.

 

🚫 Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. Address changes must be requested before an order ships and cannot be guaranteed. Additional shipping charges may apply to packages returned due to incorrect or incomplete addresses. 

🚫 Lost or Missing Packages


If your package is lost or missing please contact Hairbysheraco so we can assist with opening an investigation with the shipping Company.

 

🚫 Shipping Delays

Hairbysheraco is not responsible for delays caused by carrier operations, weather, holidays, or other circumstances beyond our control. 

By placing an order with Hairbysheraco, customers acknowledge that they have revised our shipping policies. Nothing in this policy limits rights by applicable law.