Shipping & Handling

All orders are processed and shipped within 3–7 business days (excluding weekends and holidays). Once your order ships, you will receive a confirmation email with tracking information. Please note that processing time may vary during peak seasons or for custom orders.

We take great care in preparing each package to ensure your extensions arrive in perfect condition. If you have any questions about your order status, feel free to reach out!

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🚫 Returns & Exchanges

Due to the nature of our products and for hygiene reasons, we do not offer returns.

Exchanges are handled on a case-by-case basis and must be approved in advance. If you believe you’ve received the wrong item or there is an issue with your order, please contact us at nisherawilliams@yahoo.com within 48 hours of receiving your package.

We are committed to making sure you’re satisfied with your purchase and will do our best to resolve any concerns.